SHIPPING Policy
Shipping Policy: Our Promise to You
Last Updated: September 3, 2023
Welcome to the wonderful world of www.friendcils.in! We're thrilled to have you here and want to make sure your shopping journey with us is as enjoyable as possible. Our Shipping Policy is your trusty guide to all things shipping-related, packed with useful information on delivery times, costs, and the little details that make us special.
1. Shipping Methods: Tailored Just for You
At www.friendcils.in, we understand that one size doesn't fit all. That's why we offer a delightful variety of shipping methods to suit your preferences. When you're checking out, you'll discover a treasure trove of options, complete with estimated delivery times and costs. Our shipping buddies include Shiprocket, who are experts at delivering smiles.
2. Shipping Rates and Fees: Fair and Square
Our shipping rates and fees are as transparent as a crystal-clear ocean. They're calculated based on factors like your chosen shipping method, your delivery address, the weight and size of your items, and any glittering promotions or discounts that might apply. During checkout, you'll see the exact costs, so there are no surprises along the way.
3. Estimated Delivery Times: Fasten Your Seatbelts
We know that anticipation can be tough, so we provide estimated delivery times during checkout. These are like treasure maps, guiding your order to its destination. Please keep in mind that these times are our best guesses and sometimes, even the friendliest pirates get delayed due to unexpected storms (like weather, customs, or other surprises). If your order goes on an adventure, we'll keep you in the loop.
4. Order Processing: Magic Behind the Scenes
Your orders are like wishes to us, and we work our magic to make them come true. Orders typically sail away within 2-3 days, starting from the day you place them. If some items are playing hide-and-seek on backorder, we'll let you know. We'll also send you a sweet confirmation email when your order sets sail, complete with a treasure map (tracking information) if applicable.
5. Shipping Restrictions: Know Before You Set Sail
While we wish we could deliver anywhere and everywhere, some items might be subject to shipping restrictions or might prefer to stay home. It's your responsibility to ensure that what you're ordering complies with your local import regulations. We'll have to say "arrivederci" to orders that don't follow these rules.
6. International Shipping: Beyond the Horizon
At the moment, we're sticking close to home. We don't offer international shipping.
7. Order Tracking: Keeping You in the Loop
If your order is the adventurous type and can be tracked, we'll send you a map (tracking number) via email. It's like a compass for you to follow along and see where your goodies are on their journey.
8. Shipping Address Accuracy: X Marks the Spot
The accuracy of your shipping address is the key to successful deliveries. Please double-check that your address is shipshape. We can't be held responsible for any adventures gone awry due to incorrect or incomplete shipping info. If you need to change your address after ordering, send a message in a bottle to friendcils@thebaron.in ASAP.
9. Shipping Delays: Patience is a Virtue
While we aim to make every delivery a smooth voyage, there may be occasional delays due to forces beyond our control. We appreciate your understanding and promise to keep you updated if your order takes a detour.
10. Contact Us: We're All Ears
If you ever have questions or concerns, or just want to chat about your order or our Shipping Policy, don't be shy! Reach out to our friendly customer support team at friendcils@thebaron.in. We're here to help and make your shopping experience with us truly legendary.
By making a purchase with www.friendcils.in, you're letting us know that you've read and agreed to our Shipping Policy, which is like a friendly handshake and a promise of adventure.
Thank you for choosing www.friendcils.in. We're honoured to have you on board and look forward to sailing the seas of shopping with you!